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Shipping Information

ORDER PROCESSING

All orders placed Monday through Friday (before 2 PM) will be processed and shipped the next business day from time of order. Any orders placed on a holiday or weekend will be processed the next business day or the following Monday. Once your order has been prepared, you will receive a shipping confirmation and tracking number from USPS.

SHIPPING/SALES TAX RATES

All orders shipped within the continental U.S. will be charged a flat rate of $5. Free standard shipping will be applied to orders over $50. If you require 2-day, next-day, or overnight delivery, please select which option you prefer at check out. 2-Day delivery is $15 and Overnight delivery is $30. Please note that we are shipping from Charlotte, North Carolina. Sales Tax of 7.25% will be applicable to orders shipped to customers residing in North Carolina only.

SHIPPING RETURNS/EXCHANGES

Return shipping charges are the responsibility of the customer. Returned items take up to 48 hours to process and refund. If you wish to exchange an item, please return the item and place a new order once your refund or store credit is processed. For your security, please return your package with an insured carrier and retain your receipt and tracking information. The Pink Hanger is not responsible for items damaged or lost in transit.

SHIPPING RESTRICTIONS

We currently are unable to ship outside of the US, to P.O. Boxes, or to APO/FPO addresses. We do not offer Saturday, Sunday, or holiday delivery. The shipping carrier will leave your package at the safest location at your address; we do not offer signature confirmation unless requested. If you have a specific request from our shipping carrier, please add it to the “customer notes” section during your check-out process.

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